HELPLINES

Enhance Life Psychology does not provide 24-Hour or emergency care

Enhance Life Psychology is a private psychology clinic, focusing on providing high-quality, scheduled mental health care during regular business hours. Unlike hospitals or specialized crisis centers, I am not equipped to offer 24-hour or emergency care for several important reasons:

• Nature of Psychological Services: My services are centered around scheduled therapy sessions, psychological assessments, and long-term treatment plans. These require careful planning and collaboration between clients and their therapists to ensure the best outcomes. Emergency situations, by contrast, often need immediate, crisis-focused intervention that is outside the scope of my services.
• Resource Limitations: A 24-hour or emergency care facility requires specialized resources, including on-site crisis intervention teams, medical personnel, and secure facilities to ensure client safety. As a private clinic, I focus on providing personalized, outpatient services rather than emergency care, which is better suited to hospitals or crisis centers.
• Staffing Considerations: Providing around-the-clock care would require a large team of professionals available at all hours. As a private practice, I am committed to delivering high-quality care during regular hours, ensuring clients receive the attention and support they need in a planned and structured environment. Emergency care providers, such as hospitals, are better suited for handling urgent, unpredictable crises.
• Emergency Response Protocols: Mental health emergencies can sometimes require immediate medical or psychiatric intervention, which may include hospitalization, medication, or crisis management. These services are beyond what a private practice can offer. In case of a mental health crisis, we always recommend contacting emergency services, visiting a hospital, or reaching out to a specialized 24/7 crisis helpline.

Here is a list of helplines you could try.

Also consider dialling 000 if it is an emergency

Lifeline Australia - 13 11 14

This service is available 24 hours a day, 7 days a week.  You can also chat online with the Lifeline support service every day from 7:00 PM until 4:00 AM (AEDST).

http://www.lifeline.org.au/

Beyond Blue - 1300 224 636

This service is available 24 hours a day, 7 days a week. You can also chat online with the beyondblue support service every day from 3:00 PM until 12:00 AM (AEDST).

https://www.beyondblue.org.au/

SuicideLine Victoria - 1300 651 251

https://suicideline.org.au/

Suicide Call Back Service - 1300 659 467

The Suicide Call Back Service provides immediate support to anyone feeling suicidal. In addition, they can provide ongoing support through up to six 50 minute telephone counselling sessions that will provide you with longer term support. The Suicide Call Back Service also offers online counselling.

https://www.suicidecallbackservice.org.au/

1800RESPECT - 1800 737 732

This is a 24-hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Individuals can also access local support services and search the internet using Daisy, a free app developed by 1800RESPECT that protects user privacy.

https://www.1800respect.org.au/